This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://sanctuairesainteanne.org or make a purchase on the site.

Personal Information Collected

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, the websites or search terms that brought you to the site, and information about how you interact with the site. We refer to this automatically collected information as "Device Information." We collect Device Information using the following technologies:

  • Cookies: Here is a list of cookies we use. We've listed them here so you can choose whether to allow them or not. _session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.). _shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits. _shopify_uniq, no data retained, expires at midnight (visitor's local time) the next day. Counts the number of visits to a store by a single customer. cart, unique identifier, persists for 2 weeks, stores information about your shopping cart. _secure_session_id, unique session identifier storefront_digest, unique identifier, indefinite if the store has a password, used to determine if the current visitor has access.
  • Log files: These track site activity and collect data such as your IP address, browser type, internet service provider, referring and exit pages, and timestamp data (date and time).
  • Web beacons, tags, and pixels: These are electronic files that record information about how you browse the site.

Additionally, when you make or attempt to make a purchase through the site, we collect certain information about you, including your name, billing address, shipping address, email address, and phone number. This automatically collected information is referred to as "Order Information." When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

In general, we use the Order Information we collect to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you
  • Assess fraud or potential risks

We use the Device Information (especially your IP address) we collect to assess fraud or potential risks and, more generally, to improve and optimize our site (e.g., by generating analytics about how our customers browse and interact with the site).

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – for more information on how your Personal Information is used by Shopify, please refer to the following page: Shopify Privacy Policy. We also use Google Analytics to better understand how our customers use the site – for more information on how your Personal Information is used by Google, please refer to the following page: Google Privacy Policy. You can also opt-out of Google Analytics here. Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other legal request for information that we receive, or to protect our rights.

We use PayPal as our payment service. You can refer to their Privacy Policy.
https://www.paypal.com/myaccount/privacy/privacyhub?locale.x=en

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal here.

Do Not Track

Please note that we do not alter our site's data collection and use practices when we detect a "Do Not Track" signal on your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information provided below. Additionally, note that we process your information to fulfill our contractual obligations to you (e.g., if you place an order through the site) or to pursue our legitimate business interests as listed above. Also, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the site, we retain the Order Information in our records unless and until you ask us to delete it.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at the following address: 10018 Avenue Royale, Quebec, QC, G0A 3C0, Canada.